Frequently Asked Questions

Explore answers to your most common questions about our products, usage, and policies designed to support your journey to balance, wellness, and recovery.

What is CBD?

CBD (Cannabidiol) is a natural compound derived from hemp that supports overall wellness, relaxation, and balance.

What is the difference between CBD, CBG, and CBN?

CBD, CBG, and CBN are natural compounds found in hemp, each offering unique benefits.


  • CBD (Cannabidiol): Supports overall wellness, relaxation, and balance.

  • CBG (Cannigerol): Known as the “mother cannabinoid,” often associated with focus and recovery support.

  • CBN (Cannabinol): Commonly used for relaxation and nighttime support.

Each cannabinoid works differently, allowing you to choose what best fits your needs.

What type of CBD do you use?

We use high-quality, hemp-derived CBD, including broad-spectrum and isolate options. All of our products contain less than 0.3% THC, in full compliance with federal regulations, ensuring they are non-psychoactive and safe for everyday use

Will your products make me feel “high”?

No, our products are non-psychoactive and contain no intoxicating levels of THC.

Will I receive lab results (COA)?

We are currently in the process of completing third-party lab testing for our finished products.

Our ingredients are sourced from trusted U.S.-based suppliers who provide Certificates of Analysis (COA), ensuring quality and safety standards.

We are committed to transparency, quality, and your well-being, and our final product COAs will be available soon.

What ingredients do you use?

We use carefully selected, high-quality ingredients including natural oils and botanical extracts.

How do I use your CBD oil?

Place the desired amount under your tongue, hold for 30–60 seconds, then swallow.

What benefits can I expect from your products?

Our products are designed to support overall wellness and balance. Many customers use them to promote relaxation, improve sleep quality, ease everyday discomfort, and support focus and mental clarity.

Individual experiences may vary.

How often should I use your products?

Usage varies by individual. We recommend starting with a small amount and adjusting as needed.

Are your products safe?

Our products are made with high-quality ingredients and tested for safety.

What age do I need to be to purchase?

You must be 21 years of age or older to purchase from our store.

Do your products have side effects?

Most users tolerate CBD well, but mild effects like drowsiness may occur.

Who should not use these products? Are there any contraindications?

If you are pregnant, breastfeeding, have a medical condition, or are currently taking any medications, please consult your healthcare provider before using our products.

These products are not intended to replace any prescribed treatment. Do not stop taking any medication without medical advice.

Do you offer international shipping?

No, we currently ship only within the United States.

How long does shipping take?

Orders are processed within 1–3 business days and delivered within 3–5 business days within the United States.

Can I return my order?

We accept returns on unopened products within 30 days of delivery.

Can I return opened products?

For safety reasons, we do not accept returns on opened products.

What makes Aurevia different?

Aurevia combines science, nature, and premium ingredients to deliver high-quality wellness solutions designed to support balance, recovery, and everyday well-being.

Can't find what you're looking for?

We’re here to help. If you have any questions, feel free to reach out to our team and we’ll get back to you as soon as possible.


Please email 📩 us at support@aureviawellnesslabs.com