Shipping policy
SHIPPING POLICY
Last Updated: June 25, 2026
Thank you for choosing Aurevia Wellness Labs.
We are committed to processing and shipping your order as efficiently as possible.
ORDER PROCESSING
Most orders are processed within 1–3 business days after payment has been received and verified.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be extended.
SHIPPING TIMES
Estimated delivery times vary depending on the shipping carrier and destination.
Delivery estimates are provided for convenience only and are not guaranteed.
SHIPPING DESTINATIONS
At this time, Aurevia Wellness Labs ships only within the United States.
We do not currently offer international shipping.
FREE SHIPPING
Free shipping may be offered on qualifying orders as indicated on our website.
Aurevia Wellness Labs reserves the right to modify or discontinue shipping promotions at any time without prior notice.
ORDER TRACKING
Once your order has been shipped, tracking information will be provided when available.
Customers are responsible for monitoring shipment progress using the tracking information provided.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at the time of purchase.
Aurevia Wellness Labs is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
LOST OR STOLEN PACKAGES
Once a package has been transferred to the shipping carrier, Aurevia Wellness Labs is not responsible for lost, stolen, delayed, or misdelivered packages.
Customers should contact the shipping carrier directly regarding delivery issues.
DAMAGED SHIPMENTS
If your order arrives damaged, please contact us within 7 days of delivery.
When possible, please provide photographs of the damaged product, packaging, and shipping label to assist with the claims process.
SHIPPING DELAYS
Delivery delays may occur due to weather conditions, carrier issues, holidays, natural disasters, or circumstances beyond our control.
Aurevia Wellness Labs is not responsible for shipping delays caused by third-party carriers.
QUESTIONS
For shipping-related questions, please contact us at:
